Effects of Workplace Ostracism on Employees’ Engagement in Mouka Foam Limited, Kaduna State, Nigeria

Abstract

This research examines the effect of workplace ostracism on employee engagement, with a focus on the manufacturing sector. The study aims to help organizations manage employee relationships effectively. Specifically, it investigates how purposeful and un-purposeful ostracism affect employee engagement. Anchored in Perceived Organizational Support Theory, the study uses Mouka Foam Manufacturing Company in Kaduna as the research site. The population consists of 489 employees, from which a sample size of 215 was determined using Cochran’s formula. Of the 215 distributed questionnaires, 175 were completed and used for data analysis. Multiple regression analysis, conducted using SPSS version 21.0, tested two hypotheses. Results show that both purposeful and un-purposeful ostracism positively and significantly affect cognitive and physical engagement, respectively, at Mouka Foam. The study concludes that workplace ostracism has a significant positive relationship with employee engagement and recommends the implementation of policies and procedures to address unprofessional behavior, thereby enhancing employee engagement and performance.